Australian Trusted Trader

Fracht Australia holds Australian Trusted Trader (ATT) status

Fracht Australia was awarded full accreditation status at Australian Trusted Trader (ATT) by the Department of Immigration and Border Protection in December 2017.

Australian Trusted Trader is a voluntary trade facilitation initiative.

It recognises businesses with a secure supply chain and compliant trade practices, rewarding accredited businesses with a range of trade facilitation benefits.

Australian Trusted Trader is an Authorised Economic Operator (AEO) programme. AEOs work to secure the international supply chain, while facilitating the movement of legitimate trade.

Amongst other benefits such as a dedicated account manager, and priority trade services, Trusted Traders have access to differentiated examinations in countries where Australia has signed a Mutual Recognition Arrangement (MRA).

We have established MRAs between the Australian Government and some of our key trading partners including:

  • New Zealand Customs Service
  • Republic of Korea Customs Service
  • Canada Border Services Agency
  • Hong Kong Customs and Excise Department

MRAs provide Australian Trusted Trader exporters with faster access to international markets through reciprocal arrangements with our MRA partner countries. Recognition of the ATT logo in these countries builds confidence in Australian businesses and the security of their international supply chain.

MRAs are currently being pursued with a number of other key trading partners including Singapore, Thailand and China.


ISO 9001:2015

Dedication to Quality

The Fracht Australia Group of Companies (which include Consolidated Freight Australia and Bowen's) success and profitability is derived by understanding customer's international logistics needs and in meeting these needs with prompt, professional and accurate service across the globe in unsurpassed confidence, stability and security.

Our companies are committed to complying with customer, regulatory and statutory requirements, and to continually improve our performance. We aim at delivering quality service that satisfies our customers. Thanks to our commitments to quality, performance and customer satisfaction, we have enjoyed sustained growth from the beginning.

We operate a Quality Management System that is fully compliant with the requirements of ISO 9001:2015 standard.

Our success is thanks to dedicated, competent, trained and friendly staff who implement processes, procedures and other instructions in a manner that complement our commitment to superior service. We employ highly sophisticated computer and communication systems to ensure that we deliver on our promises.

All the elements of our Integrated Management System comprising of Quality, Environmental and Health and Safety, are periodically reviewed to ensure they remain current, effective, efficient and suitable to changing needs.

Our commitments are communicated, understood and supported by every person employed within the Fracht Australia Group of Companies.

Fracht means Freight and Customer Care. We listen to our customers and we provide a prompt service to meet and satisfy their requirements.

The Quality Management System covers all the activities, products and services of our organization as an International Freight Forwarder, including; Import / Export Air and Sea, Customs, Warehousing, Distribution, Logistics (3PL & 4PL), Trade Fairs, Exhibitions and Large Turnkey Projects.

This Policy will be communicated to all staff, contractors and suppliers, and will be available for the public.

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ISO 45001:2018

Dedication to Work, Health and Safety

The Fracht Australia Group of Companies (which include Consolidated Freight Australia and Bowen's) is committed to taking all reasonable steps to protect the health and safety of all staff and to achieve a safe and healthy work environment.

We will set measurable Work, Health and Safety objectives and targets, and we will continue to improve our Work, Health and Safety System with a view to eliminate work-related injuries and illness.

We operate a Work, Health and Safety System that is fully compliant with the requirements of ISO 45001 - Occupational Health and Safety Management System standard.

The Fracht Australia Group of Companies is aware of all relevant Work, Health and Safety legislation in all States it operates. We are committed to provide adequate resources to ensure legislations and other relevant requirements are met.

Our Work, Health and Safety System is documented, relevant procedures and instructions are implemented, adequate resources are provided to maintain the system, and all employees are informed and made aware of duties and responsibilities in relation to keeping a safe and healthy work environment.

Our policies, commitments and system to support them are available to all interested parties.

All the elements of our Integrated Management System comprising of Quality, Environmental and Health and Safety, are periodically reviewed to ensure they remain current, effective, efficient and suitable to changing needs.

This policy will be communicated to all staff, contractors and suppliers, and will be available for the public.

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ISO 14001:2015

Dedication to the Environment

The Fracht Australia Group of Companies (which include Consolidated Freight Australia and Bowen's) is committed to take all reasonable steps to protect the environment and to minimize the impact its activities will have on the environment.

We will set measurable Environmental objectives and targets, and we will continue to improve our Environmental system with a view to reduce and prevent pollution and continually improve our system.

We operate an Environmental Management System that is fully compliant with the requirements of ISO 14001:2015 standard.

The Fracht Australia Group of Companies is aware of all relevant Environmental legislations and regulations in all States it operates. We are committed to provide adequate resources to ensure these legislations, regulations and other relevant requirements are met.

Our Environmental system is documented, relevant procedures and instructions are implemented, adequate resources are provided to maintain the system, and all employees are informed and made aware of duties and responsibilities in relation to keeping a pollution-free work environment.

Our policies, commitments and system to support them are available to all interested parties, and the public.

All the elements of our Integrated Management System comprising of Quality, Environmental and Health and Safety, are periodically reviewed to ensure they remain current, effective, efficient and suitable to changing needs.

The Environmental Management System covers all the activities, products and services of our organization as an International Freight Forwarder, including; Import / Export Air and Sea, Customs, Warehousing, Distribution, Logistics (3PL & 4PL), Trade Fairs, Exhibitions and Large Turnkey Projects.

This policy will be communicated to all staff, contractors and suppliers, and will be available for the public

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CM3

Cm3 is a web based OHS/WHS prequalification system, developed so that companies can demonstrate their health and safety capabilities to current and potential clients.

Our Cm3 prequalification consisted of us providing Cm3 with information to ensure we have the right insurances as well as a comprehensive assessment of our safety systems. This assessment was completed by experienced specialists from Greencap - one of Australia's leaders in health and safety risk management.

We are required to update this prequalification annually.

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Our goal is the delivery of innovative, tailor-made logistics solutions that give our customers quantifiable added value. We achieve this with our dedicated personnel, our long-standing experience and the latest information technology.

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