Testimonials

I wanted to write this letter of appreciation and make you aware of the extra lengths that Neelufa goes to. She is an amazing staff member for you and someone that goes above and beyond for her clients. She has taken the time to get to know my business and me personally and thinks about what I want and offers the best solutions. She is amazing at her job, and I cannot praise her enough. She was recently up until 3am in the morning trying to sort out an urgent delivery for me - definitely going above and beyond. She was in constant contact with me and the US trying to find a resolution. The effort, thoughtfulness and time was absolutely appreciated. I think its important to let employers know when they have an exceptional staff member, and you certainly do in Neelufa.

FRACHT, what a great support you guys are, really appreciate ALL your previous / current AND future support. * * * * * Neelufa, a 5-Star experience!!!

We have used Fracht for worldwide shipments of high value equipment for close on fifteen years, and without hesitation would recommend their service to anyone. The company appears to work as a very close team, with the precision of their parent Swiss company, making our imports as smooth and seamless as possible. They leave us with no reason to consider using anyone else, their services we very highly recommend.

I would like to thank the Fracht Padstow team for the excellent work they do managing a complex inventory and complying with our inventory protocols and procedures. The team is very professional and offer a high level of industry expertise and knowledge using their initiative and offering solutions when required. They are also easy to deal with, friendly and approachable, very responsive to urgent tasks and demonstrate a can-do attitude. The excellent service they provide is often above and beyond expectations. Keep up the great work guys – it’s a pleasure working with such an amazing team that really care.

Thankyou very much for your support. The service was excellent and it was a pleasure working with Fracht on this critical delivery to customer, will definitely use your service in future .

A quick email to you to say thanks for your great work and support for our team. I would especially like to thank Blake who has really assisted us so well. Because of his great communication skills, initiative and great BORA knowledge, we’ve avoided a lot of misunderstandings and problems that would affect our end users/customers. It’s wonderful to have a good communicator who’s in the middle between us and our head office in Europe, so a big thank you to Blake and the whole team. Keep up the good work.

.... It has been a pleasure working with them. They all have done a great job. I look forward to the future working with FRACHT for all my importing needs.

.... a combination of great personal service and information on my shipments. The accounts are accurate and simple to read. I receive honest answers, even if I don’t like them on occasions - it allows me to work with my clients.

Our company has used your services for all our ex Europe freight forwarding requirements for over 5 years now and we are impressed with your assistance. Especially your diligent updates on our shipments in transit, your ‘after hours’ efforts, as well as your reliable solutions to unforeseen circumstances are much appreciated.

Fracht services are very personal - like being part of a family. We are kept up to date at all times where our shipments are. It takes the stress out of our lives trying to arrange it ourselves. Have dealt with other companies in the past but Fracht staff are way superior.

..... They offer competitive rates and adhere to excellent service standards. The team at FRACHT Australia Pty Ltd have extensive knowledge of the Freight Industry and apply this experience to deliver excellent customer service. We highly recommend Fracht Australia Pty Ltd for Freight Forwarding.

Their can-do approach was especially helpful during the recent Generator Stator move from Loy Yang Power Station to Port Melbourne – the timeframe was very tight and many unexpected issues had to be quickly overcome to successfully deliver the project. I would highly recommend Fracht Australia and look forward to working with them again in the future.

Considering we are in a very demanding industry, with tight deadlines Fracht Australia is certainly our #1 choice in Freight Forwarding.

I take this opportunity to thank FRACHT team here and at source for their prompt responses and the immediate attention given to our shipments. I also would like to thank Neelufa, for the level of details and information and for keeping us well informed at each step of the way. I look forward to the next project and to ongoing business with Fracht in the future.